Tina Rakuš
Dravinjski Vrh 1
2284 Videm pri Ptuju
Tax Number: SI 58311246


The general terms of business for the online shopping site tinklabs.co are compiled in accordance with the Consumer Protection Act (ZVPot), with the recommendations of the Chamber of Commerce (GZS), and international e-commerce codes.


The provider commits to always providing the buyer with the following information:

  • company identity (name and company headquarters),
  • essential characteristics of goods or services,
  • product availability,
  • delivery terms of the product or service (method, place, and delivery deadline),
  • all prices must be clearly and unambiguously specified, and it must be clearly shown whether they already include taxes and delivery costs,
  • payment and delivery methods,
  • the deadline in which it is still possible to withdraw from the contract and the conditions for withdrawal; in addition, about whether and how much it costs the customer to return the product,
  • the complaint procedure must be explained, including all details of the contact person or customer service.


Due to the nature of online business, the offer of the online store magic-labs.co changes. Prices are presented as regular prices, and some also as promotional prices. Regular prices are the selling prices of products. The promotional price is the price applicable to the purchase of certain items. All prices in the magic-labs.co online store already include VAT.


In the online shopping site magic-labs.co, the provider currently allows the following payment methods:

  • payment with bank cards,
  • payment via PayPal,
  • payment upon receipt.

The provider issues an invoice and sends it via email.


Prices are valid at the moment of order placement and do not have a pre-determined validity. Prices apply when paying with the above-stated payment methods, under the above-stated conditions.


The buyer adds the selected item to the cart, where they can appropriately adjust the quantity of ordered products. The default quantity is 1 piece. By confirming the cart, it moves to the order page, where the ordering process continues. The provider of the online store magic-labs.co is not responsible for any inaccuracies in the address or contact details and the resulting errors arising from incorrect and inaccurate data entry during registration. After receiving the order (no later than three days), magic-labs.co (hereinafter referred to as the provider) checks availability and confirms or, for a reason, rejects the order, notifying the customer via email. The provider reserves the right, if necessary, to call the customer at his contact phone number. The contract for the purchase of ordered items between the buyer and the provider is irrevocably concluded at this stage.


The buyer has the right to return the purchased goods within eight (8) days without any compensation. However, the buyer is obliged to bear the costs incurred in returning the object of purchase. The buyer must notify the seller in writing of the intended return to the address info@tinklabs.co, no later than 3 days after receiving the goods, and return the goods within the next 5 days. The products must be unused, undamaged, and in their original packaging. The provider returns the entire purchase price or another item, no later than 10 days after receiving the returned goods.


Ordered goods that are in stock, except in cases of force majeure, are delivered within 3-5 working days after receiving the order. The provider is not responsible for delays caused by the delivery service provider. Personal collection of products is also possible at the address: TINK superfood cafe, Tavčarjeva 4, 1000 Ljubljana.