All products are shipped to you from Slovenia with tracked GLS delivery, estimated at 1-2 working days. 

Rate calculated at check out. Door to door delivery, estimated 3-7 working days.

If your order is placed on a Friday, Saturday or Sunday your order will only be dispatched on Monday. Orders are not dispatched on the weekends or public holidays. 

International Taxes & Duties
Please be aware that if you are purchasing online from outside of European Union, you may be charged customs duties and taxes. These duties and taxes are not included in the price of the goods and are not included in the overall shipping cost.

My Sunday Glow is not responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees, which may be imposed, will rest with the customer.

My Sunday Glow are legally required to declare the full value paid on the international shipments and must include an invoice for customs should they require it.

We do not refund customers that reject their packages upon arrival for failure to pay duty fees.

For further information, we recommend contacting your local customs office.

Pre-order means that the product is not currently in stock and you must place your order as per normal if you'd like to secure your size before the item arrives with us.

Please kindly note, Pre-orders cannot be cancelled/refunded once placed as these items are made to order. 

In the unlikely event that the item you receive is damaged we will replace it or refund it.

The benefit of purchasing Pre-order items is that you will secure your size without risking the item becoming sold out shortly after we list it online.

Pre-Orders take between 4-6 weeks to be shipped. Please note dates are not guaranteed and delays may occur, mainly due to your items having to be produced form scratch. 

My Sunday Glow is not held liable for any unforeseen delays that may occur if you wish to Pre-order an item. So please take extra care when placing your order, as we do not issue refunds for unexpected delays, change of mind/sizing or cancellations. We will, however, update you after Pre-order when your items are available for shipping.

You will proceed through the check out as usual & make full payment when making a Pre-order. Your order will only be shipped upon arrival of the ordered Pre-Order item/s, usually as per the date suggested on the product page at time of order placement.

My Sunday Glow will not be held responsible for a delay in shipment caused by weather conditions, or any other circumstances beyond the control of My Sunday Glow (such as Covid-19).

We are unable to change an order or cancel an order once it has been placed due to our current systems. Please double check that the sizes, colours, units and delivery address are correct when checking out.

For any questions left unanswered from these terms contact us at info@mysundayglow.com.